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FAQ (FREQUENTLY ASKED QUESTIONS)

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2013-12-16 13:27:41

<div style="font-family: arial, sans-serif; font-size: 12px; line-height: 18px; margin: 0px; padding: 0px; border: 0px; font-stretch: normal; vertical-align: top;"><div style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: large; line-height: 27px; font-family: stanley, Arial, Helvetica, sans-serif; vertical-align: top; text-transform: uppercase; letter-spacing: 0.98px; background-color: rgb(237, 237, 237);"><span style="color: rgb(85, 85, 85); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; font-weight: 700; vertical-align: top;">&nbsp;</span><font color="#555555">&nbsp;</font><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 10pt; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 12pt; line-height: 1.5; vertical-align: top;"><font color="#000000"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-weight: 700; vertical-align: top;">안내사항</span></font></span><span style="color: rgb(85, 85, 85); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-weight: 700; vertical-align: top;">&nbsp;</span></span></span><span style="color: rgb(85, 85, 85); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; font-weight: 700; vertical-align: top;">&nbsp;</span></span></p><p style="color: rgb(0, 0, 0); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; color: rgb(85, 85, 85); font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;"><br style="margin: 0px; padding: 0px;"></span></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; color: rgb(0, 0, 0); font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;"><font color="#000000">공정거래위원회가 인증한 표준약관에 의거,&nbsp;상품 인도 후 7일 이내에 다음의 사유에 의한 교환/반품 및 환불을 보장하고 있습니다.</font></span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><font color="#000000"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">단, 고객의 단순한 변심으로 교환/반품 및 환불을 요구할 때 수반되는 배송비는 고객님께서 부담하셔야 합니다.</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">또한, 상품을 개봉했거나 착용한 후에는 고객님의 단순 변심에 의한 교환/반품이 불가능함을 양지하여 주시기 바랍니다.</span></font></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><font color="#000000"><br style="margin: 0px; padding: 0px;"></font></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><font color="#000000">교환/반품 및 환불 신청은 WARPED 온라인 스토어 1:1 게시판 또는 고객센터 070-8873-8111 를 통해 신청해주시길 바랍니다.<br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">교환 및 반품이 가능한 경우</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 배송된 상품 자체의 이상 및 결함이 있을 경우</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 배송된 상품이 파손, 손상되었거나 오염되었을 경우</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">교환 및 반품이 불가능한 경우</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 고객님의 책임 있는 사유로 상품 등이 멸실 또는 훼손된 경우</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 고객님의 사용 또는 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우</span></font></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; color: rgb(0, 0, 0); font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;"><font color="#000000">- 세일 및 이벤트 상품</font></span></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><font color="#000000"><br style="margin: 0px; padding: 0px;"></font></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; color: rgb(0, 0, 0); font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;"><font color="#000000">배송안내</font></span></p><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; color: rgb(0, 0, 0); font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;"><font color="#000000">- WARPED 온라인 스토어는 로젠택배를 이용하고 있습니다. 배송안내</font></span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font color="#000000"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 5만원이상 주문건에 대해 무료배송 입니다. 그 외 기본 요금은 2,500원 입니다.</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 배송기간은 전국 1 ~ 3일&nbsp;소요 (산간지방&nbsp;및&nbsp;섬&nbsp;지역 : 3 ~ 7일&nbsp;소요/주말 및 공휴일 제외)</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 주문의 폭주, 천재지변, 배송 과정에 차질이 발생한 경우 등에는 배송이 지연될 수 있음을 양지해 주시기 바랍니다.</span><br style="margin: 0px; padding: 0px; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 21.6px; font-family: nimbus-sans, Helvetica, Dotum, verdana, sans-serif; vertical-align: top;">- 주문한 상품의 배송조회는 DELIVERY 에서 확인할 수 있습니다.</span></font></p><p style="color: rgb(0, 0, 0); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 돋움; vertical-align: top;">&nbsp;</p></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: large; line-height: 27px; color: rgb(0, 0, 0); font-family: stanley, Arial, Helvetica, sans-serif; font-weight: bold; vertical-align: top; text-transform: uppercase; letter-spacing: 0.98px; background-color: rgb(237, 237, 237);">&nbsp; SHIPPING &amp; RETURNS &nbsp;</span></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Estimated delivery times are 1-2 days within South Korea, and 5-10 days for the rest of the world.</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Orders below shipping charges are added.</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">East Asia: 19 USD</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">North America/Europe: 24 USD</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Rest of World: 29 USD</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="color: rgb(85, 85, 85); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Our returns guarantee entitles you to return the product for any reason within 7days of having received it. You have the right to open the package and check the contents</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">but the product must be return unused. All original packaging, price labels etc shall be returned with the product without having been tampered with.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">HOW TO MAKE A RETURN</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">When returning goods by post please ensure that you fill in and enclose the returns form. The returns form will have been enclosed in your delivery.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">If you have not received one or lose it, please contact us. You will find the address for returns on the returns form.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Shipping costs will not be refunded. This applies to the original shipping cost for your order as well as the return-shipping cost.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">In the case of an exchange, we will cover the cost of the shipping for the new item to you.</span></font></div></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; line-height: 1.5; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">NB! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.</span></font></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: inherit; font-size: 14px; line-height: 1.5; vertical-align: top;"><br style="margin: 0px; padding: 0px;"></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: large; line-height: 27px; color: rgb(0, 0, 0); font-family: stanley, Arial, Helvetica, sans-serif; font-weight: bold; vertical-align: top; text-transform: uppercase; letter-spacing: 0.98px; background-color: rgb(237, 237, 237);">&nbsp; CONTACT &nbsp;</span></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">WARPED Web Store is staffed Monday to Friday 10.00 to 18.00 GMT.&nbsp;</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">If you have any questions, queries or concerns no matter how big or small we will give you the best advice we possibly can.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Please contact our support via the contact form, or E-mail us at&nbsp;</span><a href="mailto:warpedshop@gmail.com" target="_blank" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(17, 85, 204); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top; text-decoration: none; transition: all 0.3s ease;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: Arial; vertical-align: top;">warpedshop@gmail.com</span></a><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: Arial; vertical-align: top;">.&nbsp;</span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">We aim to respond to all e-mail queries within 24 hours, Monday through Friday.</span></font></div></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: inherit; font-size: 14px; line-height: 1.5; vertical-align: top;"><br style="margin: 0px; padding: 0px;"></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: large; line-height: 27px; color: rgb(0, 0, 0); font-family: stanley, Arial, Helvetica, sans-serif; font-weight: bold; vertical-align: top; text-transform: uppercase; letter-spacing: 0.98px; background-color: rgb(237, 237, 237);">&nbsp; PAYMENT &nbsp;</span></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">PAYPAL</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">PayPal allows secure payment with your PayPal account or credit card. You will be redirected to PayPal to finalize your order when checking out.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">More information about PayPal is available at&nbsp;</span><a https:="" www.google.com="" url?hl="ko&amp;q=http://paypal.com&amp;source=gmail&amp;ust=1460910895381000&amp;usg=AFQjCNHbVZNTGQZeCyuJ0U0YVOVJDTXW3A&quot;" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(17, 85, 204); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top; transition: all 0.3s ease;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: Arial; vertical-align: top;">paypal.com</span></a></font></div></div><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: inherit; font-size: 14px; line-height: 1.5; vertical-align: top;"><br style="margin: 0px; padding: 0px;"></div><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: inherit; font-family: 돋움, Dotum, Helvetica, sans-serif; vertical-align: top;"></p><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"></div><p style="color: rgb(85, 85, 85); margin-top: 0px; margin-bottom: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: inherit; vertical-align: top;"></p><div style="color: rgb(34, 34, 34); margin: 0px; padding: 0px; border: 0px; border-image-source: initial; border-image-slice: initial; border-image-width: initial; border-image-outset: initial; border-image-repeat: initial; font-stretch: normal; vertical-align: top;"><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: large; line-height: 27px; color: rgb(0, 0, 0); font-family: stanley, Arial, Helvetica, sans-serif; font-weight: bold; vertical-align: top; text-transform: uppercase; letter-spacing: 0.98px; background-color: rgb(237, 237, 237);">&nbsp; DELIVERY &nbsp;</span></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">Goods will be dispatched on regular working days, Monday to Fridays. Orders are shipped by EMS.</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">When your order leaves our warehouse you will receive a tracking number via e-mail that can be&nbsp;</span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">used to track your order on&nbsp;</span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; font-weight: 700; vertical-align: top;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; font-weight: 300; vertical-align: top;">EMS.com</span></span></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><br style="margin: 0px; padding: 0px;"></font></div><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(85, 85, 85); font-family: 'Open Sans', 'Nanum Gothic', 'Century Gothic', dodum, sans-serif; vertical-align: top;"><font face="arial, helvetica, sans-serif"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.5; color: rgb(0, 0, 0); font-family: Arial; vertical-align: top;">NB! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.</span></font></div></div></div>

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